We Value Your Privacy
Policy Enacted Date: 12th June 2023
Last Updated: 15th October 2023
- Introduction
Welcome to Skille Freelance Hub (the “Website”), owned and operated by Skille Technologies Limited (“we,” “us,” or “our”). We are deeply committed to safeguarding your privacy and ensuring the responsible and secure handling of your personal information. This Privacy Policy aims to provide comprehensive information regarding the types of data we collect, how we use and protect this data, and your rights concerning your personal information.
- Information We Collect
2.1. Information You Provide: When you sign up for an account on Skille Freelance Hub, we collect information you voluntarily provide, such as your name, email address, username, password, and additional profile information that you choose to submit.
2.2. Profile Information: If you create a profile as a freelancer or employer, we may gather supplementary information, including your location, skills, work history, education, and other details pertinent to your professional profile.
2.3. Communications: To facilitate effective communication between freelancers and employers, we retain records of messages, project details, and attachments exchanged on our platform.
2.4. Payment Information: When you engage in financial transactions on our Website, such as making payments or receiving earnings, we collect financial data, including bank account details, payment card information, and transaction history. It’s important to note that payment processing is carried out by trusted third-party payment processors, and we do not store your payment card details.
2.5. Usage Information: We automatically gather data about how you use our Website. This includes information like your IP address, device information, browser type, operating system, and other related data. This helps us in enhancing our services, understanding user preferences, and improving the overall user experience.
2.6. Cookies and Tracking Technologies: Skille Freelance Hub utilizes cookies and similar tracking technologies to provide a personalized and efficient user experience. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use the information we collect for the following purposes:
3.1. User Account Management: To create and manage user accounts, authenticate account access, and provide you with seamless access to our platform.
3.2. Communication: We employ your data to facilitate communication with you. This includes sending notifications regarding account activity, project updates, and administrative matters.
3.3. Matching Services: Skille Freelance Hub aims to connect freelancers with employers effectively. We use your data to enable this connection and facilitate efficient project management.
3.4. Payment Processing: For financial transactions, such as payments and earnings disbursement, we use your data to facilitate these processes securely and efficiently.
3.5. Platform Improvement: We analyze usage patterns to enhance our platform and services. This enables us to troubleshoot issues, improve the user experience, and adapt our services to better serve our users.
3.6. Compliance and Legal Obligations: We may use your data to comply with legal and regulatory requirements, respond to legal requests, and resolve disputes as necessary.
- How We Protect Your Information
We take data security seriously and employ industry-standard measures to safeguard your information against unauthorized access, disclosure, alteration, and destruction. These measures include data encryption, secure socket layer (SSL) technology, and access controls. While we take every reasonable precaution to protect your data, it’s essential to remember that no online transmission is entirely secure, and we cannot guarantee the absolute security of your information.
- Disclosure of Your Information
5.1. Freelancer and Employer Information: To fulfill the primary purpose of our platform, limited user information, such as usernames, may be shared with other users during project negotiations. This is to enable effective communication and collaboration.
5.2. Payment Processors: Financial information is shared with trusted third-party payment processors to facilitate payments and earnings. These processors are selected for their robust security practices.
5.3. Legal and Compliance: We may disclose your data in response to legal requests, when required by law, to protect our rights, or to address violations of our Terms of Service. We do so in strict compliance with legal requirements.
5.4. Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity. We will ensure that your data continues to receive adequate protection in such situations.
- Your Choices
6.1. Account Information: You have the right to access, update, or delete your account information. This can be done by logging into your account settings and making the desired changes.
6.2. Communication Preferences: You can manage your communication preferences by adjusting your notification settings within your account. We respect your choices regarding communications.
6.3. Cookies: The management of cookies can be adjusted through your browser settings. You can choose to accept or reject cookies based on your preferences.
- Third-Party Links
Our Website may contain links to third-party websites, which may have their privacy policies. We are not responsible for the privacy practices or content of these third-party sites. It is advisable to review their privacy policies before sharing any personal information.
- Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal compliance. When significant changes are made, we will notify users by email or by posting a notice on our Website.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@skille.co.zm